Frequently Asked Questions

Everything you need to know about enhancing your living space with Loewen META.

What materials are used in Loewen META products?

We prioritize premium, sustainable materials including solid hardwoods, reinforced metals, and high-grade textiles to ensure every piece meets our standards for durability and modern aesthetics.

How long does shipping take for furniture items?

Standard shipping typically takes 7-14 business days. For larger furniture pieces requiring white-glove delivery, the timeline may extend to 3 weeks depending on your location.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund, excluding shipping costs.

Do you offer a warranty on your products?

Yes, all Loewen META furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.

Can I track my order status?

Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for interest-free installments.